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A few years ago, I had a conversation with someone every organization would want to retain—a high performer who consistently delivered beyond expectations, influenced teams without authority, and solved problems others didn’t even notice. They were not just an employee; they were a growth engine for the organization. And yet, they chose to leave.

What is the G-O-A-L of Employee Engagement? Give a voice to your people: This promotes openness and a sense of involvement and vanishes...